Domestic Shipping

2-3 days after the shipment date. Once you place an order, your watch will be shipped within 1 business day.

USPS Priority Mail, which delivers Monday-Saturday.

Yes, every single order has free shipping! There’s no need to worry about hitting a purchase amount or paying a subscription fee before scoring free shipping. You’re welcome.

Welcome to a new standard. Alongside free shipping, your watch will be insured for the full purchase price at no extra cost to you. For added protection, your watch will also require an adult signature upon delivery.

Once your watch has been shipped, you’ll receive an email with your USPS tracking number.

Not a problem! Maybe you’ve got a big event coming up and you need the watch shipped overnight. Since expedited shipping is pricier, this is a service where you’ll have to pay-to-play. This will be through USPS Priority Mail Express, which guarantees next day delivery by 10:30am. Please keep in mind that your watch will be shipped within 1 business day of placing an order.

If you’re still ready to receive that watch ASAP, shoot an email to Support@Elevn59.com after completing your purchase. Please be sure to include your order number. Before 12 hours have passed, you’ll receive an answer that includes a PayPal invoice for the exact shipping cost with added insurance.

International Shipping

The short answer is yes. The longer answer: USPS (United States Postal Service) ships to 190 countries, which is almost the entire world and likely includes the place you call home.

6-10 business days after the shipment date. Once you place an order, your watch will be shipped within 1 business day. After it has been shipped, you’ll receive an email with your USPS tracking number.

Please note that this is an estimated delivery time frame. There can be additional delays due to the customs process, such as the length of time that it takes for you to pay country-specific customs fees.

USPS Priority Mail International, which will deliver your watch from the US to your country’s customs office. After passing through customs, your country’s own shipping courier will then complete the final delivery to your door.

Yes, every single watch has free shipping to 190 countries! There’s no need to worry about hitting a purchase amount or paying a subscription fee before scoring free shipping. You’re welcome.

We really value our international customers and want our community to extend across all borders.

Welcome to a new standard. Alongside free worldwide shipping, your watch will be insured for the full purchase price at no extra cost to you.

Since every country has different customs fees, it is your responsibility to handle this part of the shipping process. This includes your need to pay all import duties, taxes, and any other country-specific charges. These customs fees are separate from the shipping / insurance cost and are not included in the purchase price.

If you’d like to determine these costs before purchasing, the best step is to contact your country's customs office. Please note that the declared value of the watch will be its full purchase price.

Returns

All watches that satisfy one of the following criteria may be returned within seven days of the shipping delivery date for a full refund to the original payment method: (1) watch is received in a different condition than described or (2) watch is defective despite a working battery. Please keep in mind that no other reasons for returning will be accepted.

Yes! If your watch is eligible to return based on our policy, you’ll be provided with a free return shipping label.

If your watch is eligible to return based on our policy, simply email Support@Elevn59.com within seven days of the shipping delivery date and you’ll receive next steps within 1 business day. Even if your watch is eligible to return, a refund will not be issued for watches which have any signs of use or damage. All watches must be returned with original packaging and paperwork.